Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days (where available)

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the shipping method selected.

If your store offers free shipping, include:

  • Free shipping on orders over $[Amount].

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24–48 hours to become active.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error, please contact us immediately.

Delayed or Lost Packages

If your package is delayed beyond the estimated delivery time, please contact us. We will work with the shipping carrier to locate your package. We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other events beyond our control.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

International Orders

International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.